THPrint Implementation for In Gia Duc — Digitizing a 17-Year Printing Workshop in Hanoi

About In Gia Duc

In Gia Duc is a premium packaging printing workshop with 17 years of experience, located in Tan Trieu Industrial Zone, Thanh Tri, Hanoi. The workshop specializes in:

• Premium rigid boxes: magnetic closure, drawer-style — gold foil stamping in-house
• Paper boxes: cosmetics, pharmaceuticals, health supplements, bird's nest
• Logo-printed paper bags: Ivory, Couche, Kraft
• Corrugated carton boxes: brand logo printing, shipping-grade strength
• Labels & decals: product labels, silver labels, tamper-evident labels

What sets In Gia Duc apart is complete equipment self-sufficiency — from offset printing, foil stamping, lamination to die-cutting — no outsourcing at any stage. The workshop owner personally QCs every batch, guaranteeing "Wrong color = Free reprint".

With 500+ business partners from multiple industries: health supplements, cosmetics, skincare, bird's nest, jewelry, ecommerce — In Gia Duc needed a more professional management system than Excel.

Challenge: 17 Years of Manual Operations

1. Managing Orders with Notebooks & Excel

• 500+ partners, each with unique products and complex specifications
• Order details: paper type, print size, matte/gloss lamination, gold/silver/rose gold foil, die-cut mold, quantity, accessories (ribbon, velvet lining, magnets)
• Notebook records → easily lost, hard to find old orders when clients reorder

2. Time-Consuming Quotations

• Each packaging product has 10+ variables affecting price: paper type, size, lamination type, foil stamping, embossing, box type, accessories
• Staff had to look up paper prices, lamination prices, die-cut prices then calculate manually
• Clients often requested 3-4 options (different papers, quantities) → 1-2 hours per quote

3. Production Floor Without Control

• Handwritten production orders → specification errors (wrong size, wrong lamination)
• No visibility on which orders are urgent → frequent late deliveries
• Manual print layout → high paper waste, increased production costs

4. Difficult Customer Debt Tracking

• 500+ partners, multiple orders monthly
• Some orders 50% deposit, some post-delivery payment, some 30-day terms — each client different
• Accounting had to manually reconcile delivery receipts, payment receipts, bank transfers

Solution: THPrint — Print Order Management

TinhHoaTech implemented THPrint — software designed from real Vietnamese printing workshop operations.

Modules Implemented:

1. Detailed Order Management

• Create orders with full technical specs: box type (rigid/paper/corrugated), dimensions, paper type, weight, lamination (matte/gloss/textured), foil stamping (gold/silver/rose gold), embossing, die-cut mold, accessories
• Save order templates per client — reorders only need quantity adjustment
• Status: Pending → In Production → QC → Packing → Delivered
• Quick search: Find old orders by client, product, or order code

2. Smart Pricing

• Paper catalog (Ivory, Couche, Kraft, Art Card, Duplex...) with weight-based pricing
• Lamination pricing by texture type and paper size
• Foil stamping and embossing pricing by area
• Die-cut mold pricing by dimensions
• Auto-calculate price when staff selects specs → quote in 5 minutes instead of 1 hour

3. Print Planning & Production

• Combine multiple orders into single print runs → save paper, reduce costs
• Auto-calculate: sheet count, print quantity needed, paper consumption
• Classify: In-house printing vs. outsourced
• Real-time status: Printing → Lamination → Foil → Die-cut → Gluing → QC → Done
• Workshop staff update progress on mobile phones

4. Customer & Debt Management

• Profiles for 500+ partners: industry (health supplements, cosmetics, bird's nest...), order history, frequently ordered products
• Real-time debt tracking: Know instantly how much each client owes
• Monthly debt statements — export PDF to send to clients
• Detailed payment history per order

5. Supplier Management

• Paper suppliers, lamination suppliers, accessory suppliers — pricing updated over time
• Supplier debts: know how much to pay each supplier
• Purchase history — compare prices between suppliers

6. Revenue Reports & KPI

• Revenue by month, employee, customer
• Top customers by revenue
• Sales KPI: revenue, order count, collection rate
• Paper waste report — measure print layout efficiency

Results After Implementation

Special: Low MOQ, Complex Management

In Gia Duc accepts orders from MOQ 500 products — meaning high order volume with different specs per order. This is a challenge Excel cannot handle beyond 200-300 orders/month.

THPrint handles this with:

• Product templates: Each client has their own product set (e.g., Saffron has 3 box types, Beauty Plus has 5 types)
• Quick duplicate: Create new order from old one in 1 click
• Bulk status update: Update multiple order statuses simultaneously

Feedback from In Gia Duc

> *"17 years of notebook records, now switching to software — I was worried at first. But THPrint is designed exactly how we work: create order, select paper, select lamination, calculate price — got used to it in 2 days. Especially the print layout optimization, we used to waste a lot of paper calculating manually, now the system optimizes it, saving us quite a bit."*

Implementation Lessons

1. Training = Critical Factor

Printing workshops have a unique characteristic: production staff are used to handwritten notes, resistant to technology. TinhHoaTech provided:

• 1:1 training for each role: sales, production, accounting
• Video tutorials for each operation
• Real-time Zalo support for the first 2 weeks

2. Importing Old Data is Essential

No one wants to start from zero. We imported:

• 500+ customer list from Excel
• Current paper and lamination price lists
• Order history from the last 3 months

3. Interface Must Be Simple

Workshop staff update progress on their phones → interface must be clear, minimal taps, large text.

Conclusion

After 17 years of manual operations, In Gia Duc has entered the digital era with THPrint. The system doesn't change how they make products — still handcrafted, still meticulous, still "owner QCs personally" — but it changes how they manage: faster, more accurate, and never losing track of any order.

Running a printing workshop and want to digitize management? Try THPrint free for 1 month or contact us for consultation.